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V.O.I.C.E.™ Case Study

V.O.I.C.E.™ IN ACTION

How a UK Hearing Compliance Provider Became the #1 AI-Recommended Option in 6 Weeks

The Client

Mark is a professional audiologist with over 30 years of experience in occupational hearing health. His company, Hear 4 The Long Term (H4TLT), provides workplace hearing compliance services – HSE hearing surveillance, baseline tests for new starters, and earplug fit testing using a proprietary methodology.

The Problem

When Mark approached ScopeSite in November 2024, his website was effectively invisible

7

visitors/week

0

clear CTAs

0

schema markup

0

AI visibility

The real issue? Competitors were charging £40-70 per test. Mark was offering the same service from £10 per test – but nobody could find him.

The V.O.I.C.E.™ Solution

Visibility Optimisation for Intelligent Conversational Engines

Our methodology for Answer Engine Optimisation – building websites that AI assistants want to recommend

V

VISIBILITY

Make content visible to AI crawlers. Clear structure, logical hierarchy, and properly marked-up content that machines can parse and understand.

O

OPTIMISATION

Optimise for trust, not just keywords. We built a 51-entry regulatory library with citations to authoritative sources (HSE, legislation.gov.uk).

I

INTELLIGENT

Target the intelligent systems replacing traditional search. ChatGPT, Perplexity, Claude, Gemini – where B2B buyers now start their research.

C

CONVERSATIONAL

Answer questions the way buyers actually ask them. Natural language that matches real queries, not keyword-stuffed jargon.

E

ENGINES

Focus on the new answer engines. AI-powered search is growing exponentially – businesses that optimise now will dominate their niches.

What We Built

From November 2024 to New Year's Eve 2025, we delivered

Complete website rebuild on Wix Studio with mobile-first design

51-entry regulatory knowledge library covering legislation, HSE guidance, and standards

Three service pages optimised for buyer language (not technical jargon)

Interactive compliance checker with logic-gated quote engine

JSON-LD schema markup for Organisation, Services, FAQs, and Person

The Compliance Checker

A conversion engine that qualifies leads automatically – not a simple contact form

1

Risk Assessment Questions

Users answer questions about workplace noise exposure, hearing protection, and current testing practices.

2

Intelligent Routing

The system determines which tests they need and whether they're currently compliant with Regulation 9.

3

Compliance Feedback

Clear, non-threatening advisory explaining any compliance gaps and how H4TLT can help fix them.

4

Two Clear Routes

Instant Quote with transparent pricing OR Book a Discovery Call for complex requirements.

Why This Matters

Qualifies leads automatically – Mark knows exactly what they need
Reduces friction – get a quote without waiting for a callback
Educates while selling – users learn about compliance gaps
Works 24/7 – night shift managers can quote at 2am

The Results

Within 30 days of launch, tested across four major AI platforms

"Who is the cheapest company for HSE hearing tests?"

H4TLT recommended FIRST by ChatGPT, Perplexity, Claude, and Gemini

"What company does fit testing without calibrated equipment?"

H4TLT named as "the ONLY company" by ChatGPT

"We need 500 induction hearing tests – what company is best?"

Gemini called them "The Cost-Effective Disruptor"

0 AI bot crawls in 30 days

Crawlers specifically targeting the regulatory library content

By the Numbers

The transformation in just 30 days

Traffic

7 visitors/week
185 AI bot crawls

Visibility

0 AI mentions
#1 on 4 AI platforms

Conversion

No clear CTAs
Interactive quote engine

Structure

No schema markup
51-entry library

Why It Worked

Traditional SEO focuses on keywords and backlinks. V.O.I.C.E.™ focuses on being the best answer.

When ChatGPT, Perplexity, or Gemini receive a question about workplace hearing tests, they're looking for:

Clear, direct answers to the actual question
Authoritative sources they can cite with confidence
Transparent information (pricing, credentials, methodology)
Structured content that's easy to parse and extract

H4TLT now provides all of this. Their competitors don't.

Want These Results for Your Business?

V.O.I.C.E.™ isn't magic – it's methodology. If your business has expertise that buyers are searching for, we can make sure AI engines recommend you first.